• Home
  • Register
OneSchool Global

0
  • Home
  • About Us
  • Girls uniform

    • Girls Academic

    • Girls Sports

    • Girls Accessories
  • Boys uniform

    • Boys Academic

    • Boys Sport

    • Boys Accessories
  • Lookbook
  • Sizing guide
  • Uniform policy
  • FAQs
  • Contact Us

✨ What's changing and why?

The change is a direct response to feedback from families, students and staff, and it marks a significant step forward in elevating the quality, design, and fit of our school uniform.

The entire uniform has been redesigned for a modern, practical, and cohesive look – covering both the academic and sports range.

  • Premium fabrics for improved durability and fit.
  • Flexible style options for greater choice.
  • All-season versatility for year-round comfort and practicality.
  • Refreshed accessories that match the new look.
  • A new vendor and ordering system with an easy-to-use online store, improved stock availability, and direct-to-home delivery.

📋 What to order?

The online uniform store clearly shows what garments are compulsory, where there is an either/ or choice, and what’s optional.

No. Some items are compulsory, and in some cases you can choose between approved options. Other items are optional. The online store labels this clearly.

The uniform is designed as a ‘collection’ - this means that there is no longer a summer or winter range and students can mix and match items such as long versus short sleeve shirts and blouses, giving students flexibility day to day. 

The Lookbook gives a visual guide to the full range and the uniform requirements for junior and senior students (boys and girls, academic and sports).

The difference comes down to personal comfort and fabric composition.

While they look similar, the junior soft jacket has a higher cotton content (86% polyester / 14% cotton), making it softer and more flexible. The regular softshell jacket is more structured and made from 95% polyester / 5% spandex/ fleece.

Yes. Boys’ trousers are now offered in regular and slim fits. The difference is in the leg shape, allowing students to choose the fit that feels right for them.

  • Regular fit – standard straight leg width and shape
  • Slim fit – narrower leg from thigh down for a more tapered look

📏 Sizing help and try-ons

Each item has a Sizing Guide link with detailed measurements to help you choose the best size.

The Sizing Guide page also includes a ‘how to measure’ video and other resources to help you order with confidence.

Yes. Your campus will share details about when and how you can access these try-on opportunities.

No, you can order directly online. Try-on opportunities are optional if you'd like extra confidence with choosing sizes.

If between sizes, we recommend choosing the larger size to allow for comfort and room to grow. Check the Sizing Guide page for resources and if you're still unsure, email [email protected]

We’re committed to making sure every student’s uniform fits well and feels comfortable.

Most students will fit standard sizes. If your child’s measurements are more than 10cm (approximately 4 inches) outside the standard garment sizing for any key area, additional fitting support may be needed.

A guide to custom sizing is available on the Sizing Guide page.

Our customer service team will assess whether a tailor-made garment is required. If approved, this will be provided at no extra cost. Please allow approximately 4 weeks for production, plus shipping time. Please contact [email protected] for custom sizing enquiries.

We will be updating relevant uniform products with smaller sizes to accommodate younger and smaller sized students. Please refer to the sizing charts on each individual product page.

🛍️ Ordering

Online ordering is available anytime.

Orders are typically delivered within 14 working days.

Once an order has been dispatched, freight and tracking details will be provided.

Communication will be sent closer to the appropriate time for each region with the relevant information regarding ordering and delivery details.

🏷️ Pricing and support

Pricing for the OneLook uniform range has been carefully benchmarked and is consistent with other schools. Our goal is to offer quality and value, while ensuring the pricing remains fair and accessible for all families.

Pricing is shown per item in the online store. Shipping, direct to home is included at no extra cost.

No. Shipping is free - your order will be delivered directly to your home.

Second hand uniform items will continue to be locally managed.

No. Prices on the online store are displayed in Australian dollars (AUD).

For convenience, the website includes a drop-down currency selector that shows an estimated value in your local currency. This is located on the top left at the checkout page.

You will be charged in your local currency by your bank.

🎟️ Uniform vouchers

The Uniform Starter Kit voucher was provided as a one-off allowance to help families with the cost of purchasing compulsory new uniform items for existing students. This is not an ongoing program and will not be available in the future for any new students.

🔁 Returns and exchanges

Unfortunately, returns or exchanges are not available for uniform items purchased in error, including incorrect sizing or change of mind.

Once the order has been placed, it cannot be changed or amended.
Returns and exchanges are only possible if the item is faulty or incorrectly supplied. If you receive a faulty or incorrect item (or an item not as ordered), let us know as soon as possible and it will be replaced at no cost.
Contact [email protected] with your order details and a description of the issue.

We are unable to accept returns or exchanges for change of mind or if you purchase the wrong size. If this is the case, please consider on-selling items within the school community.

To help get sizing right - use the sizing guide resources and take advantage of campus try-on opportunities.

🕒 Timeline and transition

No. Students must wear the full legacy uniform until the final day of the 2025 academic year in the Southern Hemisphere, and the 2025/2026 academic year in the Northern Hemisphere.

After these dates, only the OneLook uniform collection may be worn.

No. Students must wear the new uniform in its entirety. Mixing items from the old and new uniforms is not permitted. This includes socks, hats and other accessories, which can all be purchased from the online store.

Students may still use their current OSG branded school bag. Non-OSG or designer-branded school bags are not to be used or brought to school.

Hair accessories such as simple navy or black hair ties/ elastics and clips may be worn. All other hair accessories should be purchased from the online uniform store.

Yes. View the Student Uniform & Dress Code Policy by clicking the ‘Uniform Policy’ TAB at the top of the page.

⏳ Current uniform guidelines - until changeover

Unfortunately no - we're unable to offer refunds or credit for these purchases, even if items are unworn.

Uniforms remain valid for everyday wear until the changeover. We encourage families to continue using existing pieces wherever possible during this period.

No. Students can continue to wear their current shoes, or if new shoes are required, please purchase these in line with current uniform policy.

Yes. School bags with the current OSG logo can still be used. Non-OSG or designer-branded bags are not to be used or brought to school.

You don’t need to return uniforms to the school. Families are encouraged to dispose of, pass on or repurpose items in a way that works for you – for example by donating non-branded items to a local charity or community organisation, or using a textile recycling services in your area. Please note that any items featuring the school logo, name or other OSG branding should not be donated or redistributed and should be destroyed or disposed of responsibly to prevent further use. Non-branded items may be donated, reused or recycled where appropriate.

👕 Uniform care

Care instructions vary by garment type to help maintain appearance, comfort and longevity. For full care instructions, please refer to the online store, where detailed guidance is available on each individual garment product page.

💬 Need support?

Support is available by submitting a request via the enquiry form on the website. Our team will respond within 72 hours.

On campus: Please contact your local Campus Office Administrator or Campus Principal. Online enquiries: For all other uniform-related enquiries, please email [email protected]

OneSchool Global

Level 6, 10 Herb Elliott Ave Sydney Olympic Park, NSW 2127Australia

Phone: +61 9999 999 999

Email:[email protected]

Customer

  • My Account
  • Order History
  • My Wishlist
  • Terms & Conditions
  • Privacy Policy
  • Return Policy
  • Navigating This Site
​​
Visit us at OneSchool Global
©OneSchool Global

2026

Powered by SellersCommerce
This Is Your Title Contoso Sample Web Chat Test
OneLook Virtual Assistant