The change is a direct response to feedback from families, students and staff, and it marks a significant step forward in elevating the quality, design, and fit of our school uniform.

The entire uniform has been redesigned for a modern, practical, and cohesive look – covering both the academic and sports range.

• Premium fabrics for improved durability and fit.
• Flexible style options for greater choice.
• All-season versatility for year-round comfort and practicality.
• Refreshed accessories that match the new look.
• A new vendor and ordering system with an easy-to-use online store, improved stock availability, and direct-to-home delivery.

The online uniform store clearly shows what garments are compulsory, where there is an either/ or choice, and what’s optional.

No. Some items are compulsory, and in some cases you can choose between approved options. Other items are optional. The online store labels this clearly.

The uniform is designed as a ‘collection’ - this means that there is no longer a summer or winter range and students can mix and match items such as long versus short sleeve shirts and blouses, giving students flexibility day to day. 

The Lookbook gives a visual guide to the full range and the uniform requirements for junior and senior students (boys and girls, academic and sports).

The difference comes down to personal comfort and fabric composition.

While they look similar, the junior soft jacket has a higher cotton content (86% polyester / 14% cotton), making it softer and more flexible. The regular softshell jacket is more structured and made from 95% polyester / 5% spandex/ fleece.

Yes. Boys’ trousers are now offered in regular and slim fits. The difference is in the leg shape, allowing students to choose the fit that feels right for them.

• Regular fit – standard straight leg width and shape
• Slim fit – narrower leg from thigh down for a more tapered look

Each item has a Sizing Guide link with detailed measurements to help you choose the best size.

The Sizing Guide page also includes a ‘how to measure’ video and other resources to help you order with confidence.

Yes. Your campus will share details about when and how you can access these try-on opportunities.

• Southern hemisphere – from November 2025
• Northern hemisphere – from mid-May 2026 (exact date and arrangements to be confirmed by your campus principal)

No, you can order directly online. Try-on opportunities are optional if you'd like extra confidence with choosing sizes.

If between sizes, we recommend choosing the larger size to allow for comfort and room to grow. Check the Sizing Guide page for resources and if you're still unsure, email [email protected]

We’re committed to making sure every student’s uniform fits well and feels comfortable.

Most students will fit standard sizes. If your child’s measurements are more than 10cm (approximately 4 inches) outside the standard garment sizing for any key area, additional fitting support may be needed.

A guide to custom sizing is available on the Sizing Guide page.

Our customer service team will assess whether a tailor-made garment is required. If approved, this will be provided at no extra cost. Please allow approximately 4 weeks for production, plus shipping time.

We have updated relevant uniform products with smaller sizes to accommodate younger students in the Caribbean. Please refer to the sizing charts on each individual product page.

Southern Hemisphere campuses - ordering is available now

Northern Hemisphere campuses - order windows are specific to regions:

• Europe: all orders are to be placed between Wednesday, 20 May and Monday, 8 June 2026
• United Kingdom: all orders are to be placed between Monday, 25 May and Tuesday, 16 June 2026
• North America: all orders are to be placed between Monday, 25 May and Tuesday, 16 June 2026

Ordering early will help ensure you receive items before the start of the new academic year.

Southern Hemisphere - Orders are usually delivered within 14 working days.

Northern Hemisphere - Due to expected high demand during the initial rollout, we’ve put a region based ordering and dispatch approach in place to help ensure timely delivery before the start of Term 1 2026.

To support this:

• Europe: all orders must be placed between Wednesday, 20 May and Monday, 8 June 2026
• United Kingdom: all orders must be placed between Monday, 25 May and Tuesday, 16 June 2026
• North America: all orders must be placed between Monday, 25 May and Tuesday, 16 June 2026
• Orders will be dispatched in bulk by region once the ordering window closes

Please allow up to three weeks (21 days) from these dates to receive your order.

After the initial roll out period, delivery times will revert to the standard 14 working days for all regions.

Southern Hemisphere: Once your order is dispatched, tracking details will be available in the online store.

Northern Hemisphere – You’ll receive notifications at key stages including when your order is dispatched, once it arrives in your country, and when it is delivered.

While live tracking details are not available, our supplier has full visibility of your shipment at all times and can assist if there are any issues with delivery.

Southern Hemisphere campuses – Orders have been completed and delivered. No further orders can be placed.

Northern Hemisphere campuses – Leavers jacket will be available for order in Term 1, 2026.

We will be in touch with Campus Principals, final-year students and parents with ordering information closer to the time. We understand this ordering period may be later than in previous years, and we appreciate your patience as we transition to the new OneSchool OneLook uniform range.

Pricing for the OneLook uniform range has been carefully benchmarked and is consistent with other schools. Our goal is to offer quality and value, while ensuring the pricing remains fair and accessible for all families.

Pricing is shown per item in the online store. Shipping, direct to home is included at no extra cost.

No. Shipping is free - your order will be delivered directly to your home.

Second hand uniform items will continue to be locally managed.

No. Prices on the online store are displayed in Australian dollars (AUD).

For convenience, the website includes a drop-down currency selector that shows an estimated value in your local currency.

You will be charged in your local currency by your bank.

The Uniform Starter Kit voucher is a one-off allowance to help families with the cost of purchasing compulsory new uniform items.

It’s intended to support families who may be experiencing financial difficulty and need extra assistance. While available to any family in need, we kindly ask that vouchers be used only when genuinely required, as they do represent a significant cost to the school.

If you have multiple children, you’re welcome to use just one voucher if that helps manage costs more easily.

This support is designed to ensure every child can start the new school year in the correct OneSchool uniform.

Every student is eligible for a voucher, including those starting at OSG in 2026. Families are asked to access this assistance only if required.

The voucher has been calculated to cover essential (compulsory) items, and the value will differ for junior and senior students. Vouchers are emailed directly to parents with the specific voucher value clearly outlined.

Each family will receive a separate email per student, with a unique voucher code and instructions.

Southern hemisphere - vouchers were issued on Monday 17 November 2025.

Northern hemisphere - vouchers will be issued during May 2026, with emails sent over several days.

• Europe: from Wednesday, 20 May 2026
• United Kingdom: from Monday, 25 May 2026
• North America: from Monday, 25 May 2026

Voucher emails are sent in batches and may take up to 2-3 days to reach all families.

If you have still not received your voucher after this window, please contact [email protected]

The voucher is to be redeemed through the online uniform store.

• Browse the collection and add items to your cart
• Enter your unique voucher code at checkout - the voucher balance will apply automatically
• Follow the checkout steps to complete your order

Full instructions will be included in your voucher email.

⚠️ Important: Once you apply the voucher code, you must complete checkout otherwise the voucher will lapse. If you exit before completing checkout, the voucher code will not re-activate. Remember - please only apply the voucher code when you’ve finalised your order and are ready to checkout.

First, check that you've entered the code exactly as it appears in your email.

A voucher code may not work correctly for several reasons, including if:

• it has already been used
• changes are made to your order after the voucher has been applied
• checkout is exited before the order is completed
• the order is placed outside the designated ordering window.

No. The voucher must be used in a single transaction. Any unused balance cannot be carried over or used in a subsequent transaction.

No. Please place one order per student. Each student's unique voucher code will need to be applied separately.

The voucher is valid for nine months from the issue date. Families are encouraged to purchase early to secure preferred sizing and ensure readiness for the school year.

• Europe: all orders must be placed between Wednesday, 20 May and Monday, 8 June 2026
• United Kingdom: all orders must be placed between Monday, 25 May and Tuesday, 16 June 2026
• North America: all orders must be placed between Monday, 25 May and Tuesday, 16 June 2026

Unfortunately, returns or exchanges are not available for uniform items purchased in error, including incorrect sizing or change of mind.

Once the order has been placed, it cannot be changed or amended.
Returns and exchanges are only possible if the item is faulty or incorrectly supplied. If you receive a faulty or incorrect item (or an item not as ordered), let us know as soon as possible and it will be replaced at no cost.
Contact [email protected] with your order details and a description of the issue.

We are unable to accept returns or exchanges for change of mind or if you purchase the wrong size. If this is the case, please consider on-selling items within the school community.

To help get sizing right - use the sizing guide resources and take advantage of campus try-on opportunities.

Students must begin wearing the new OneLook uniform at the start of their new academic year.

For Southern Hemisphere campuses (Australia, New Zealand and Argentina) this means the first day of term 1, 2026 (typically early February).

For Northern Hemisphere campuses (United Kingdom, Europe and North America) this means the first day of the 2026/27 academic year (typically between 31 July and 1 September).

Specific dates will be communicated locally.

No. Students must wear the full legacy uniform until the final day of the 2025 academic year in the Southern Hemisphere, and the 2025/2026 academic year in the Northern Hemisphere.

After these dates, only the OneLook uniform collection may be worn.

No. Students must wear the new uniform in its entirety. Mixing items from the old and new uniforms is not permitted. This includes socks, hats and other accessories, which can all be purchased from the online store.

Students may still use their current OSG branded school bag. Non-OSG or designer-branded school bags are not to be used or brought to school.

Hair accessories such as simple navy or black hair ties/ elastics and clips may be worn. All other hair accessories should be purchased from the online uniform store.

Yes. View the Student Uniform & Dress Code Policy by clicking the ‘Uniform Policy’ TAB at the top of the page.

Yes. Students must wear the current ‘Academy’ uniform until the final day of the 2025 academic year (Southern Hemisphere), and 2025/2026 academic year (Northern Hemisphere).

Yes. The current ‘Academy’ school uniform will continue to be available until changeover. Please purchase current ‘Academy’ uniform items using the existing process

Unfortunately no - we're unable to offer refunds or credit for these purchases, even if items are unworn.

Uniforms remain valid for everyday wear until the changeover. We encourage families to continue using existing pieces wherever possible during this period.

No. Please purchase current ‘Academy’ uniform items using the existing process.

No. All students are required to be in the OneLook uniform at the start of their new academic year.

Southern Hemisphere campuses – New leavers jacket orders have been completed and delivered. No further orders can be placed.

Northern Hemisphere campuses – New leavers jackets will be available for order in Term 1, 2026.

We will be in touch with Campus Principals, final-year students and parents with ordering information closer to the time. We understand this ordering period may be later than in previous years, and we appreciate your patience as we transition to the new OneSchool OneLook uniform range.

No. Students can continue to wear their current shoes, or if new shoes are required, please purchase these in line with current uniform policy.

Yes. School bags with the current OSG logo can still be used. Non-OSG or designer-branded bags are not to be used or brought to school.

You don’t need to return legacy (previous style) uniforms to the school. Families are encouraged to dispose of, pass on or repurpose items in a way that works for you - for example by donating to a local charity or community organisation, or using a textile recycling services in your area.

For families in North America, contact the Corporate Affairs team at [email protected] for regional arrangements.

Care instructions vary by garment type to help maintain appearance, comfort and longevity. For full care instructions, please refer to the online store, where detailed guidance is available on each individual garment product page.

Support is available by submitting a request via the enquiry form on the website. You will receive a response within 72hrs.

On campus: Please contact your local Campus Office Administrator or Campus Principal. Online enquiries: For all other uniform-related enquiries, please email [email protected]