We want you to feel confident with your purchase. Please read carefully before placing an order.

Eligibility

· Returns and exchanges are only available if an item is faulty or incorrectly supplied.

· If you receive a faulty or incorrect item, we will replace it at no cost.

· We are unable to accept returns or exchanges for change of mind or sizing.

How to return a faulty/incorrect item

· Contact our Customer Service team at [email protected] with your order details and a description of the issue.

· Once confirmed, you'll receive instructions on how to return the item.

Online cancellations and order amendments

· Unfortunately, we are unable to cancel or amend online orders after the order is placed.

· Please ensure all details provided are complete and correct at the time of order placement.

Wrong size or change of mind

· If you purchase the wrong size or change your mind, we encourage families to on-sell items within the school community.

To help ensure the right fit

· Use the detailed size guides and measurement tools provided on the online store.

· Take advantage of try-on opportunities (contact your campus for details).